Who am I?
How I can help
Research & audits
What I've done
What I think
What I think
The return to work
This April, I am returning to work for the second time in my career. The ...
31st March 2021
Getting the balance right
We are living in interesting times. Like everyone else, I feel as though I’m living ...
19th March 2020
Top writing tips for internal communications
Last week I ran a writing workshop on behalf of the Institute of Internal Communication ...
25th February 2020
Why you should volunteer for a professional body
Last night at the CIPR Inside AGM it was announced that I will be stepping ...
12th November 2019
The reality gap
In Birmingham earlier this month, CIPR Inside started to change the conversation in internal communication ...
22nd October 2019
The Power of Language
"Words are, in my not-so-humble opinion, our most inexhaustible source of magic. Capable of both ...
7th October 2019
How to embed your values
Companies all around the world have values. Many of them will include words like ‘Trust’, ...
6th August 2019
Why employee voice matters
If you watched the recent TV show Chernobyl, you will have undoubtedly been fascinated by ...
19th July 2019
How to help your leaders tell compelling stories
How many internal communicators have a leader who’s a seemingly effortless storyteller drawing comparisons to someone ...
18th June 2019
Internal comms is all about relationships. Sadly, they can quickly sour when work doesn’t meet ...
28th May 2019
Why writing will still matter in 2039
“If you want to be a writer, you’re living in the past.” This was one ...
16th May 2019
Creating a brand identity
It’s been three years since I set up Helen Deverell Communications. It feels like a ...
22nd April 2019
Transforming line managers into ethical communicators
It’s a dreary Tuesday morning in February when an email pings into every employees’ inbox ...
3rd April 2019
Making the uninteresting interesting
Trying to engage people with a notoriously dry but incredibly important topic? Look no further… ...
11th March 2019
How to be an ethical internal communicator
Have you ever run an engagement survey only to be told by leaders to not ...
10th March 2019
How to run an internal communication survey
Surveys are a great way to gain feedback from your employees, especially when they form ...
29th November 2018
How to audit your internal communications for future success
I’m frequently asked to run internal communication audits for clients and it’s one of my ...
26th November 2018
Highlights from PR Week’s Strategic Internal Communication conference
On 6 and 7 November, internal communicators gathered for the annual PR Week Strategic Internal ...
9th November 2018
Discussing the language of cancer on ITV’s Lorraine
This month I was asked to appear in a segment on the ITV morning show ...
8th November 2018
Becoming an IoIC Fellow
I was thrilled to recently find out that I’m now a Fellow of the Institute ...
14th October 2018
Email is not the enemy
Once upon a time email was the answer to all our problems. But in recent ...
10th October 2018
7 top tips for credible communication
Often the perception of internal communication is far from where we want it to be ...
14th August 2018
The privilege of running a focus group
Why focus groups are a great reminder of the privileged role we play inside organisations ...
30th July 2018
Top tips for solo internal communicators
It can feel pretty lonely when you’re an IC team of one, being pulled in ...
12th July 2018
What’s involved in becoming #CIPRQualified?
On Thursday I was thrilled to find out I had passed my CIPR Specialist Diploma ...
24th June 2018
Why internal communicators need a strategy…
On 12 June I took part in a panel discussion at AB Thinks Live, a ...
17th June 2018
Top takeaways from The Big Yak
“There’s a 1000 years of experience in this room.” Benjamin Ellis set the tone for ...
12th June 2018
Follow the leader
It takes one person to have an idea, a second person to validate it and ...
5th June 2018
Eight top tips to network with confidence
Conferences and networking events are an opportunity to learn, share ideas and network. But for some ...
2nd June 2018
IoIC Live 18: Transforming reputation from the inside out
It’s a few days on from IoIC Live 18 and my brain is still buzzing ...
13th May 2018
Measuring beyond the IC function
Measurement that demonstrates the value we add as internal communicators is essential if we're to ...
11th May 2018
7 simple ways to make your internal communications more inclusive
As more and more organisations try to attract diverse talent, is it time we took ...
9th May 2018
Be less Rick, Be more Madonna
Like 80s pop star Rick Astley, internal comms campaigns can often be one hit wonders ...
17th April 2018
Storytelling 101 webinar
I recently had the exciting opportunity to take part in a Chuck Chats webinar, hosted ...
9th April 2018
Finding the simplicity in complexity
What IC pros can learn from comedian extraordinaire, John Oliver, about making the complex simple ...
29th March 2018
What a chicken crisis can teach us about language
Chickens and communication don’t usually have a lot in common. But in recent weeks the ...
2nd March 2018
Storytelling with Chuck Chats
This week I had the honour of chatting to the excellent Chuck Gose as part ...
30th January 2018
Finding stories in the ordinary
A story about how internal communication brought me a little closer to a grandad I ...
15th January 2018
Leap in to agency life
Considering making the leap from in-house to agency? Unsure about what to expect? In this ...
7th January 2018
Are you ready for GDPR?
GDPR is coming and internal communicators need to be prepared. Coming into effect on 25 ...
3rd January 2018
Keep calm, it’s only Christmas!
The ability for people to differentiate between urgent and important is difficult at the best ...
13th December 2017
Everybody’s talking about reputation. Are you?
From Taylor Swift to Uber, gender pay gap to GDPR, reputation keeps hitting the headlines ...
6th December 2017
Six highlights from #SmileLondon
On Monday I attended #SmileLondon hosted by Simply Communicate. As always it was an event ...
21st November 2017
Inspiring ideas to boost your professional development
We all know professional development is important, but when you barely have time to make ...
8th November 2017
What do CEOs really think about internal communication?
This is what the CIPR Inside committee wanted to find out through their first ever ...
2nd November 2017
Ready, set, change!
Soggy bottoms, erect biscuit structures and a rather inappropriately shaped snail. It can only mean ...
1st October 2017
Get a 1/3 off Smile London
This November communicators will be gathering to learn about and discuss the Future Digital Workplace ...
26th September 2017
Who’s afraid of the big, bad boss?
The perks of being an internal communicator are well-documented, but even the best jobs have ...
7th September 2017
Making it count: CIPR Inside research
At the Making it Count conference in November, the CIPR Inside committee will be revealing ...
4th September 2017
Black Box Thinking – book review
In this week’s #ICBookClub, we discussed Black Box Thinking by Matthew Syed, a book about ...
20th August 2017
Why so serious?
Have you heard the one about the security guy, the IT pro and the safety ...
4th August 2017
Getting down to business
As more and more business leaders are sitting up and taking notice of internal comms, ...
5th July 2017
Being busy is a choice – book review
Last night I took part in CIPR Inside’s #ICBookClub on Twitter, expertly run by Annique ...
5th July 2017
Measuring the value we add
Having spent last weekend judging a few categories in the IoIC awards, the topic of ...
21st June 2017
Lost in translation
At some point in our career, we’ve all received a brief that’s vague at best ...
14th June 2017
Reaching the unreachable
Being married to an engineer has its advantages and disadvantages. There are times when walking ...
26th May 2017
Our key takeaways from Smile Expo 17
Chat bots, social amplification, and ESNs were just some of the key themes to come ...
26th May 2017
How to avoid magpie syndrome
Magpie syndrome: an irrational affinity for shiny objects. Or in the case of IC pros, ...
21st April 2017
Freelance life – one year on
It’s been a whole year since I set up Helen Deverell Communications and I’ve spent ...
20th April 2017
What IC pros don’t do
Communicators are well-versed in answering the age-old question, “what is it you actually do?”. But ...
15th March 2017
Lessons I learnt from my Writing Masterclass
Last Wednesday I had the pleasure of delivering my first Writing Masterclass in London to ...
26th February 2017
A lesson in PR from Melissa McCarthy
Fictional political press secretaries have long been immortalised on our TV screens. We’ve aspired to ...
13th February 2017
Dusting off the DeLorean – how IC pros can become time travellers
Ever wished you could time travel? Chances are if you work in internal communications, you ...
1st February 2017
The power of storytelling
I love stories. As a little girl I would lose myself in books. One minute ...
29th January 2017
A lesson in marketing – what IC pros can learn from their glamorous communication cousins
There’s a great quote that goes “Don’t envy what people have, emulate what they did ...
14th January 2017
Does your brand colour tell a story?
‘Greenery’ has been officially announced as the Pantone Color of the Year 2017. I have ...
7th January 2017
Employer Brand Management Conference 2016
I’m thrilled to be a media partner of Transform Magazine’s Employer Brand Management conference. It’s ...
28th November 2016
Coaching 101: a guide for communicators
Being a communicator can be pretty awesome. We get to wear many hats whether it’s ...
10th November 2016
Turning lemons into lemonade – how I experienced the power of storytelling first hand
Humans have been storytelling for thousands of years, however it was often confined to the ...
28th October 2016
Communicating communication – are we our own worst enemies?
Have you ever had your hair cut beautifully by someone who has theirs scraped back ...
23rd October 2016
The communication conundrum
An internal communicator, HR manager, and an L&D manager all walk into a CEO’s office ...
22nd October 2016
How important are awards?
I was thrilled to be asked to judge one of the categories in the IoIC awards ...
23rd September 2016
Wake up to employee branding
Internal communicators have been rolling their eyes for a while now, as our organisations slowly ...
26th August 2016
Closing the gap
As a member of the CIPR Inside committee, I’ve been involved in planning the next ...
11th August 2016
Imagine if Mozart had been so afraid of people’s reactions to his music, that he ...
4th August 2016
Delivering a top notch community service
Community is making a comeback. While we still may not know our neighbours, many of ...
22nd July 2016
Going for gold – what internal communicators can learn from Olympians
While you could argue the likes of Jessica Ennis, Greg Rutherford and Mo Farah aren’t ...
16th July 2016
How to write riveting copy
Ahead of my writing masterclass in November and my guest spot on #commschat this Monday ...
14th July 2016
Writing in a world of wonky comms
In a world of wonky comms, do internal communicators still need writing skills? Absolutely. I ...
19th June 2016
Shhh…I’m having an idea – introverts and creativity
"We need a creative idea and we need it now.” The phrase guaranteed to send ...
7th June 2016
A lesson in future proofing
How often do we as internal communicators take the time to look ahead and consider ...
17th May 2016
Talkin’ bout a reinvention
When we were planning #ioiclive16, we knew we wanted to be bold, to challenge thinking ...
7th May 2016
My first week as a freelancer
With my first full week as a freelancer firmly under my belt and a glass of wine ...
30th April 2016
A royal lesson in leadership
Gun salutes, beacon lighting and a cake baked by the winner of the Great British ...
25th April 2016
With a little help from my friends…
A while ago a friend asked me how many followers I had on Twitter. When ...
13th March 2016
Lost in translation – the language of cancer
As an internal communicator, I’m used to being invited to take deep dives off burning ...
20th February 2016
Why do I blog?
Every couple of months I have the same conversation with my colleague Paul Thomas. I ...
6th December 2015
Fancy winning a day’s consultancy with All Things IC?
Let’s face it, who wouldn’t? Rachel Miller has very kindly donated a day’s consultancy and ...
5th October 2015
The return to work
At the beginning of June I returned to work following a six-month absence to receive ...
12th July 2015
Shaking the world gently
I wanted to share with fellow introverts an exciting new development from Susan Cain, author ...
12th March 2015
Creating a community – my interview with YBCN founder Victoria Yates
Since my recent breast cancer diagnosis, I’ve been a member of the Younger Breast Cancer ...
22nd February 2015
Controlling the message: how I told the world I had cancer
In this age of social media, there is a running joke that it didn’t really ...
23rd January 2015
In the shadows
Having reached the one year milestone in my first in-house role, I’ve found myself reflecting ...
10th August 2014
The Big Yak: a snapshot
There's not many conferences where people happily give up their Saturday to attend and the excitement ...
1st July 2014
The power of Jam – live blogging at our partner conference
As a child I dreamed of being in the centre of the hustle and bustle ...
11th May 2014
Is video on your Agenda?
It’s not often you get to while away the afternoon in a TV studio all ...
7th December 2013
The introverted revolution in internal comms
Having faced accusations of being too quiet or shy for most of my life, I ...
17th September 2013
Future proofing – the IoIC annual conference 2013
In keeping with the theme of ‘the future’, I predicted on Twitter that the IoIC ...
17th September 2013
Awards ceremonies used to be glamorous Hollywood affairs where actors and actresses were congratulated and ...
17th September 2013