Why you should volunteer for a professional body

Last night at the CIPR Inside AGM it was announced that I will be stepping ...
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The reality gap

In Birmingham earlier this month, CIPR Inside started to change the conversation in internal communication ...
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The Power of Language

"Words are, in my not-so-humble opinion, our most inexhaustible source of magic. Capable of both ...
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How to embed your values

Companies all around the world have values. Many of them will include words like ‘Trust’, ...
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Why employee voice matters

If you watched the recent TV show Chernobyl, you will have undoubtedly been fascinated by ...
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How to help your leaders tell compelling stories

How many internal communicators have a leader who’s a seemingly effortless storyteller drawing comparisons to someone ...
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Great expectations

Internal comms is all about relationships. Sadly, they can quickly sour when work doesn’t meet ...
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Why writing will still matter in 2039

“If you want to be a writer, you’re living in the past.” This was one ...
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Creating a brand identity

It’s been three years since I set up Helen Deverell Communications. It feels like a ...
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Transforming line managers into ethical communicators

It’s a dreary Tuesday morning in February when an email pings into every employees’ inbox ...
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Making the uninteresting interesting

Trying to engage people with a notoriously dry but incredibly important topic? Look no further… ...
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How to be an ethical internal communicator

Have you ever run an engagement survey only to be told by leaders to not ...
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How to run an internal communication survey

Surveys are a great way to gain feedback from your employees, especially when they form ...
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How to audit your internal communications for future success

I’m frequently asked to run internal communication audits for clients and it’s one of my ...
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Highlights from PR Week’s Strategic Internal Communication conference

On 6 and 7 November, internal communicators gathered for the annual PR Week Strategic Internal ...
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Discussing the language of cancer on ITV’s Lorraine

This month I was asked to appear in a segment on the ITV morning show ...
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Becoming an IoIC Fellow

I was thrilled to recently find out that I’m now a Fellow of the Institute ...
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Email is not the enemy

Once upon a time email was the answer to all our problems. But in recent ...
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7 top tips for credible communication

Often the perception of internal communication is far from where we want it to be ...
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The privilege of running a focus group

Why focus groups are a great reminder of the privileged role we play inside organisations ...
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Top tips for solo internal communicators

It can feel pretty lonely when you’re an IC team of one, being pulled in ...
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What’s involved in becoming #CIPRQualified?

On Thursday I was thrilled to find out I had passed my CIPR Specialist Diploma ...
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Why internal communicators need a strategy…

On 12 June I took part in a panel discussion at AB Thinks Live, a ...
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Top takeaways from The Big Yak

“There’s a 1000 years of experience in this room.” Benjamin Ellis set the tone for ...
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Follow the leader

It takes one person to have an idea, a second person to validate it and ...
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Eight top tips to network with confidence

Conferences and networking events are an opportunity to learn, share ideas and network. But for some ...
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IoIC Live 18: Transforming reputation from the inside out

It’s a few days on from IoIC Live 18 and my brain is still buzzing ...
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Measuring beyond the IC function

Measurement that demonstrates the value we add as internal communicators is essential if we're to ...
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7 simple ways to make your internal communications more inclusive

As more and more organisations try to attract diverse talent, is it time we took ...
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Be less Rick, Be more Madonna

Like 80s pop star Rick Astley, internal comms campaigns can often be one hit wonders ...
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Storytelling 101 webinar

I recently had the exciting opportunity to take part in a Chuck Chats webinar, hosted ...
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Finding the simplicity in complexity

What IC pros can learn from comedian extraordinaire, John Oliver, about making the complex simple ...
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What a chicken crisis can teach us about language

Chickens and communication don’t usually have a lot in common. But in recent weeks the ...
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Storytelling with Chuck Chats

This week I had the honour of chatting to the excellent Chuck Gose as part ...
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Finding stories in the ordinary

A story about how internal communication brought me a little closer to a grandad I ...
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Leap in to agency life

Considering making the leap from in-house to agency? Unsure about what to expect? In this ...
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Are you ready for GDPR?

GDPR is coming and internal communicators need to be prepared. Coming into effect on 25 ...
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Keep calm, it’s only Christmas!

The ability for people to differentiate between urgent and important is difficult at the best ...
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Everybody’s talking about reputation. Are you?

From Taylor Swift to Uber, gender pay gap to GDPR, reputation keeps hitting the headlines ...
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Six highlights from #SmileLondon

On Monday I attended #SmileLondon hosted by Simply Communicate. As always it was an event ...
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Inspiring ideas to boost your professional development

We all know professional development is important, but when you barely have time to make ...
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What do CEOs really think about internal communication?

This is what the CIPR Inside committee wanted to find out through their first ever ...
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Ready, set, change!

Soggy bottoms, erect biscuit structures and a rather inappropriately shaped snail. It can only mean ...
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Get a 1/3 off Smile London

This November communicators will be gathering to learn about and discuss the Future Digital Workplace ...
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Who’s afraid of the big, bad boss?

The perks of being an internal communicator are well-documented, but even the best jobs have ...
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Making it count: CIPR Inside research

At the Making it Count conference in November, the CIPR Inside committee will be revealing ...
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Black Box Thinking – book review

In this week’s #ICBookClub, we discussed Black Box Thinking by Matthew Syed, a book about ...
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Why so serious?

Have you heard the one about the security guy, the IT pro and the safety ...
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Getting down to business

As more and more business leaders are sitting up and taking notice of internal comms, ...
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Being busy is a choice – book review

Last night I took part in CIPR Inside’s #ICBookClub on Twitter, expertly run by Annique ...
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Measuring the value we add

Having spent last weekend judging a few categories in the IoIC awards, the topic of ...
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Lost in translation

At some point in our career, we’ve all received a brief that’s vague at best ...
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Reaching the unreachable

Being married to an engineer has its advantages and disadvantages. There are times when walking ...
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Our key takeaways from Smile Expo 17

Chat bots, social amplification, and ESNs were just some of the key themes to come ...
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How to avoid magpie syndrome

Magpie syndrome: an irrational affinity for shiny objects. Or in the case of IC pros, ...
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Freelance life – one year on

It’s been a whole year since I set up Helen Deverell Communications and I’ve spent ...
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What IC pros don’t do

Communicators are well-versed in answering the age-old question, “what is it you actually do?”. But ...
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Lessons I learnt from my Writing Masterclass

Last Wednesday I had the pleasure of delivering my first Writing Masterclass in London to ...
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A lesson in PR from Melissa McCarthy

Fictional political press secretaries have long been immortalised on our TV screens. We’ve aspired to ...
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Dusting off the DeLorean – how IC pros can become time travellers

Ever wished you could time travel? Chances are if you work in internal communications, you ...
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The power of storytelling

I love stories. As a little girl I would lose myself in books. One minute ...
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A lesson in marketing – what IC pros can learn from their glamorous communication cousins

There’s a great quote that goes “Don’t envy what people have, emulate what they did ...
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Sign up for my Writing Masterclass

I made a short video to tell you a bit more about my Writing Masterclass, ...
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Does your brand colour tell a story?

‘Greenery’ has been officially announced as the Pantone Color of the Year 2017. I have ...
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Employer Brand Management Conference 2016

I’m thrilled to be a media partner of Transform Magazine’s Employer Brand Management conference. It’s ...
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Coaching 101: a guide for communicators

Being a communicator can be pretty awesome. We get to wear many hats whether it’s ...
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Turning lemons into lemonade – how I experienced the power of storytelling first hand

Humans have been storytelling for thousands of years, however it was often confined to the ...
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Communicating communication – are we our own worst enemies?

Have you ever had your hair cut beautifully by someone who has theirs scraped back ...
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The communication conundrum

An internal communicator, HR manager, and an L&D manager all walk into a CEO’s office ...
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How important are awards?

I was thrilled to be asked to judge one of the categories in the IoIC awards ...
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Wake up to employee branding

Internal communicators have been rolling their eyes for a while now, as our organisations slowly ...
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Closing the gap

As a member of the CIPR Inside committee, I’ve been involved in planning the next ...
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Creative failure

Imagine if Mozart had been so afraid of people’s reactions to his music, that he ...
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Delivering a top notch community service

Community is making a comeback. While we still may not know our neighbours, many of ...
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Going for gold – what internal communicators can learn from Olympians

While you could argue the likes of Jessica Ennis, Greg Rutherford and Mo Farah aren’t ...
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How to write riveting copy

Ahead of my writing masterclass in November and my guest spot on #commschat this Monday ...
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Writing in a world of wonky comms

In a world of wonky comms, do internal communicators still need writing skills? Absolutely. I ...
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Shhh…I’m having an idea – introverts and creativity

"We need a creative idea and we need it now.” The phrase guaranteed to send ...
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A lesson in future proofing

How often do we as internal communicators take the time to look ahead and consider ...
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Talkin’ bout a reinvention

When we were planning #ioiclive16, we knew we wanted to be bold, to challenge thinking ...
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My first week as a freelancer

With my first full week as a freelancer firmly under my belt and a glass of wine ...
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A royal lesson in leadership

Gun salutes, beacon lighting and a cake baked by the winner of the Great British ...
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With a little help from my friends…

A while ago a friend asked me how many followers I had on Twitter. When ...
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Lost in translation – the language of cancer

As an internal communicator, I’m used to being invited to take deep dives off burning ...
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Why do I blog?

Every couple of months I have the same conversation with my colleague Paul Thomas. I ...
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Fancy winning a day’s consultancy with All Things IC?

Let’s face it, who wouldn’t? Rachel Miller has very kindly donated a day’s consultancy and ...
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The return to work

At the beginning of June I returned to work following a six-month absence to receive ...
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Shaking the world gently

I wanted to share with fellow introverts an exciting new development from Susan Cain, author ...
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Creating a community – my interview with YBCN founder Victoria Yates

Since my recent breast cancer diagnosis, I’ve been a member of the Younger Breast Cancer ...
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Controlling the message: how I told the world I had cancer

In this age of social media, there is a running joke that it didn’t really ...
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In the shadows

Having reached the one year milestone in my first in-house role, I’ve found myself reflecting ...
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The Big Yak: a snapshot

There's not many conferences where people happily give up their Saturday to attend and the excitement ...
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The power of Jam – live blogging at our partner conference

As a child I dreamed of being in the centre of the hustle and bustle ...
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Is video on your Agenda?

It’s not often you get to while away the afternoon in a TV studio all ...
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The introverted revolution in internal comms

Having faced accusations of being too quiet or shy for most of my life, I ...
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Future proofing – the IoIC annual conference 2013

In keeping with the theme of ‘the future’, I predicted on Twitter that the IoIC ...
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Be brave

Awards ceremonies used to be glamorous Hollywood affairs where actors and actresses were congratulated and ...
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