Blog

  • What a chicken crisis can teach us about language
  • Chickens and communication don’t usually have a lot in common. But in recent weeks the KFC comms team has given a masterclass in how language can turn a crisis into an opportunity.…


  • Storytelling with Chuck Chats
  • This week I had the honour of chatting to the excellent Chuck Gose as part of his regular Chuck Chats series. The topic was storytelling – Chuck asked me to take part after reading my blog about how internal communication brought me closer to my grandad. Through the wonder of Google Docs, we had a […]


  • Finding stories in the ordinary
  • A story about how internal communication brought me a little closer to a grandad I barely knew…


  • Leap in to agency life
  • Considering making the leap from in-house to agency? Unsure about what to expect? In this blog, I share some insights from my own experience of working in an agency, as well of those of others who have taken the plunge.


  • Are you ready for GDPR?
  • GDPR is coming and internal communicators need to be prepared. Coming into effect on 25 May the General Data Protection Regulation is a piece of EU legislation that will supersede the Data Protection Act. It aims to keep people’s data safer and to give people more say on how their personal information is used.


  • Keep calm, it’s only Christmas!
  • The ability for people to differentiate between urgent and important is difficult at the best of times, but in the run up to Christmas, all rational thinking goes out the window……


  • Everybody’s talking about reputation. Are you?
  • From Taylor Swift to Uber, gender pay gap to GDPR, reputation keeps hitting the headlines. But what role do IC pros play in shaping and protecting reputation, not only for the organisations we work for but our industry and our own personal brands?…


  • Six highlights from #SmileLondon
  • On Monday I attended #SmileLondon hosted by Simply Communicate. As always it was an event packed full of insights and valuable networking. There was a broad range of speakers and presentations from companies such as Intrateam, Crowdoscope, Bank of England, Pandora, Beezy, Pladis, Swoop Analytics, Towergate and Workplace. And of course, the discussion among delegates […]


  • Inspiring ideas to boost your professional development
  • We all know professional development is important, but when you barely have time to make a cup of tea most days, let alone drink it, how can you find the time (and budget) to invest in yourself? Never fear, Alive are here to give you some ideas.…


  • What do CEOs really think about internal communication?
  • This is what the CIPR Inside committee wanted to find out through their first ever piece of research. I am proud to be one of the key committee members alongside Jenni Field, Trudy Lewis and Lisa Pantelli who led it and presented our findings at the CIPR Inside conference on 1 November.


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